mistakes made by customers when booking a chef

Top 7 Mistakes People Make When Booking Chefs(And How to Avoid Them)

As someone who has spent years documenting Nigeria’s vibrant culinary scene and connecting with food enthusiasts across the country, I’ve witnessed countless stories of both incredible chef experiences and disappointing disasters. Through my interactions with readers, food lovers, and event planners, certain patterns have emerged that consistently lead to frustration, wasted money, and ruined occasions.

The personal chef industry in a place like Nigeria has experienced remarkable growth over the past decade, particularly in major cities like Lagos, Abuja, and Port Harcourt especially with the rise of Chef booking apps. However, this rapid expansion has also created a minefield of potential pitfalls for unsuspecting customers. After hearing numerous complaints and success stories from my community, I’ve identified the seven most common mistakes that Nigerians make when booking a chef – and more importantly, how you can avoid them entirely.

Mistake #1: Choosing Price Over Quality and Experience

A group of youth over a barbecue with a chef

Perhaps the most frequent complaint I receive from readers involves the classic “cheapest option” trap. Many customers, understandably budget-conscious, immediately gravitate toward the lowest-priced chef without considering the broader implications of this decision.

Recently, a Lagos-based reader, let’s call her Funmi, shared her experience of hiring a chef for her daughter’s birthday party. She chose a chef offering services at ₦15,000 for a party of 30 people – significantly lower than the market average of ₦25,000-35,000. The result was undercooked jollof rice, bland pepper soup, and a chef who arrived two hours late without any communication. It was a disaster that leaves one with one thing– Regret. We are writing this blog on mistakes people make when booking chefs to correct that.

How to avoid this mistake: Instead of focusing solely on price, evaluate the total value proposition. Request samples of the chef’s work, check their experience level, and read reviews from previous clients. Remember that professional chefs invest in quality ingredients, proper equipment, and years of training – factors that naturally reflect in their pricing. A slightly higher upfront cost often saves you from the embarrassment and additional expenses of a failed event. Check out this blog we wrote to learn more about searching for affordable chefs.

Mistake #2: Failing to Verify Credentials and References Thoroughly

a chef going through scrutiny
Image Source: Google AI Studio

The ease of creating social media profiles and professional-looking flyers has unfortunately made it simple for inexperienced individuals to present themselves as qualified chefs. This accessibility, while beneficial for genuine professionals, has also created opportunities for unqualified people to enter the market. That’s why as a busy professional, you need a platform that helps you filter and managed qualified chefs.

One particularly troubling story came from Kemi in Abuja, who hired a “chef” through Instagram for her wedding anniversary dinner. The individual claimed five years of experience and showcased impressive photos on their profile. However, during the actual service, it became clear that the photos were stolen from other chefs’ portfolios, and the person had minimal cooking experience. The evening was salvaged only because Kemi’s neighbor, who happened to be an excellent cook, stepped in to help.

How to avoid this mistake: Always request and actually contact at least three recent references. Ask specific questions about the chef’s punctuality, food quality, presentation, and professionalism. Additionally, verify their claimed experience by asking about specific techniques, ingredients, or cooking methods relevant to your desired menu. Legitimate chefs will gladly discuss their background and provide verifiable references.

Mistake #3: Inadequate Menu Planning and Dietary Considerations

the image of an advanced male smiling while a chef is making him salad in the kitchen
Image Source: Google AI Studio

Nigerian cuisine’s diversity and complexity require careful planning, especially when accommodating various preferences and dietary restrictions. Unfortunately, many customers make the mistake of assuming that any chef can automatically handle their specific requirements without detailed discussion.

A reader from Port Harcourt learned this lesson the hard way when she hired a chef for a family reunion without mentioning that several relatives were diabetic and others followed strict halal dietary requirements. The chef, while skilled in general Nigerian cuisine, had no experience with diabetic-friendly modifications or halal preparation methods. The family ended up ordering takeout from a nearby restaurant, effectively doubling their food expenses.

How to avoid this mistake: Create a comprehensive brief that includes all dietary restrictions, allergies, cultural requirements, and personal preferences. Discuss backup options for different courses and ensure your chef has specific experience with any special dietary needs. Furthermore, request a detailed menu with ingredients list at least one week before your event, allowing time for adjustments if necessary.

Mistake #4: Poor Communication About Logistics and Expectations

Clear communication forms the foundation of any successful chef booking, yet it’s surprisingly often overlooked. Many customers assume that chefs will automatically understand their expectations without explicit discussion about timing, presentation, cleanup responsibilities, and service style.

David, one businessman in Lagos, hired a chef for a corporate dinner without clearly communicating his expectations about presentation and service style. He envisioned an elegant, restaurant-style service with multiple courses served individually. The chef, however, prepared the food buffet-style and left immediately after cooking, assuming the host would handle serving. The miscommunication created an awkward situation with David’s important business guests.

How to avoid this mistake: Schedule a detailed planning conversation at least two weeks before your event. You can use Chef booking apps like Che4me app that allows you to discuss service style, presentation expectations, timing requirements, cleanup responsibilities, and any special requests you might have. You can also create a written agreement that outlines these details, including arrival times, setup requirements, and departure expectations. Professional chefs appreciate clear communication as much as you do.

an unsatisfied man who feels he has made mistake over hiring a chef
Image Source: Google AI Studio

Mistake #5: Ignoring Kitchen Setup and Equipment Requirements

Nigerian cuisine often requires specific equipment and adequate space for proper preparation, particularly for dishes like pounded yam, fresh pepper blends, or elaborate rice dishes. Many customers fail to consider whether their kitchen facilities can accommodate their chosen menu and chef’s working style.

Adunni in Ibadan faced this challenge when she hired a chef to prepare a full traditional menu for 40 guests in her compact apartment kitchen. The chef needed space for multiple large pots, a powerful blender for pepper preparation, and storage for numerous ingredients. The cramped conditions resulted in delayed service and compromised food quality because the chef couldn’t work efficiently in the limited space.

How to avoid this mistake: Conduct a kitchen assessment with your chosen chef before finalizing your booking. Discuss equipment requirements, workspace needs, and any limitations your kitchen might present. Consider renting additional equipment if necessary, or modify your menu to suit your available facilities. Some chefs can bring portable equipment, but this should be arranged and factored into pricing beforehand.

a woman cooking in a clustered kitchen setup
Image Source: Google AI Studio

Mistake #6: Last-Minute Bookings Without Proper Planning Time

Nigeria’s social culture often involves spontaneous celebrations and gatherings, leading many people to seek chef services with minimal advance notice. However, quality chefs typically require adequate planning time to source fresh ingredients, prepare complex dishes, and manage their schedules effectively.

Recently, a man online named Tunde shared his disappointing experience with a chef he booked just three days before his father’s birthday celebration. The chef accepted the booking but struggled to source quality ingredients for the requested menu, particularly fresh fish and specific spices. The rushed timeline also prevented proper menu testing, resulting in several dishes that didn’t meet the family’s expectations. But you know how things are, most people will end up blaming the chef for the unmet expectations and not the host. But we all know that when you fail to plan properly for things, you should also be flexible enough to not expect perfection.

How to avoid this mistake: Plan to book your chef at least two weeks in advance for small gatherings and four to six weeks for large events or complex menus. With a Chef-booking app like Chef4me, you can see a chef’s availability and book ahead of time and even get a quote of everything that would be needed by the chef. This timeframe allows for proper ingredient sourcing, menu adjustments, and ensures you’ll have access to your preferred chef rather than settling for whoever is available on short notice. For truly last-minute needs, be flexible with your menu and realistic about what can be achieved within the constraints.

Mistake #7: Neglecting to Establish Clear Payment Terms and Contracts

a chef worried about the look of her kitchen
Image Source: Google AI Studio

Financial misunderstandings represent one of the most common sources of conflict between customers and chefs. Many Nigerians operate on informal agreements that can lead to confusion about payment schedules, additional charges, and service scope.

Chioma from Enugu shared her experience of agreeing to pay a chef ₦40,000 for a family gathering, with the understanding that this covered everything needed. However, on the day of service, the chef requested additional payment for premium ingredients that hadn’t been discussed initially. The situation created tension and nearly ruined the family celebration.

How to avoid this mistake: Always establish a written agreement that clearly outlines the total cost, payment schedule, what’s included in the price, and any potential additional charges. Once again, I will hint whether you are a chef or customer, you really need to get the Chef4me app because this was one of the major problems the app tackles for you.  On it, you can discuss whether the quoted price includes ingredients, transportation, additional staff, or equipment rental. Also, you can set clear boundaries about cost overruns and establish a communication protocol for any necessary changes. A professional chef will appreciate this clarity and should be willing to provide transparent pricing.

Building a Successful Relationship with Your Chef

Beyond avoiding these common mistakes, successful chef bookings in Nigeria often depend on building positive relationships based on mutual respect and clear communication. The best customer-chef relationships involve treating the chef as a professional partner rather than just a service provider.

Consider establishing ongoing relationships with chefs whose work you appreciate. Regular customers often receive priority booking, better pricing, and more personalized service. Additionally, providing honest feedback after each service helps chefs improve while ensuring your future experiences meet your evolving expectations.

Frequently Asked Questions (FAQs)

How much should I expect to pay for a private chef in Nigeria?

Pricing varies significantly based on location, menu complexity, and group size. In major cities like Lagos and Abuja, expect to pay ₦25,000-₦100,000 for parties of 20-30 people, with premium services ranging higher. Smaller, intimate dinners typically cost ₦15,000-₦50,000. This also depends on the skill, value and professional level the chef is at. Highly experienced chefs can charge more than that. But always get detailed quotes that specify what’s included.

What should I do if the chef cancels at the last minute?

Professional chefs should provide backup options or recommendations when emergencies arise. Establish cancellation policies in your written agreement, including notice requirements and any financial penalties. This is where Chef4meapp comes into the picture, you can literally have a list of all the chefs in your area on the app, so you can maintain relationships with multiple chefs to have alternatives available.

Can I request changes to the menu on the day of service?

Minor adjustments might be possible, but significant changes typically require advance notice for ingredient procurement and preparation time. Always discuss flexibility expectations during your initial planning conversation as different chefs have differing levels of adaptability to changes in plans.

How do I handle food safety concerns?

Verify that your chef follows proper food safety protocols, uses fresh ingredients, and maintains clean preparation standards. Don’t hesitate to ask about their food safety training and practices. If it’s a chef on our app, we ensure they are screened based on their safety practices and training. There is also a learning hub where chefs are taught food safety principles. 

What if I’m not satisfied with the food quality?

Address concerns immediately with the chef and document any issues. Professional chefs typically offer solutions such as adjustments, partial refunds, or complimentary future services for legitimate complaints.

Should I provide ingredients or let the chef handle procurement?

Most professional chefs prefer to source their own ingredients to ensure quality and freshness. However, if you have specific brand preferences or access to unique ingredients, discuss this during planning.

How far in advance should I book a chef for major holidays like Christmas or New Year?

Book 6-8 weeks in advance for major holidays when demand is highest. Popular chefs often have waiting lists during peak seasons.

What about cleanup responsibilities?

Clarify cleanup expectations in your agreement. Some chefs include basic kitchen cleanup in their service, while others focus solely on food preparation. Establish these boundaries beforehand to avoid misunderstandings.

By avoiding these seven common mistakes and maintaining clear communication throughout the process, you’ll significantly increase your chances of having an exceptional culinary experience that exceeds your expectations. Remember, investing time in proper chef selection and planning ultimately saves money, reduces stress, and creates memorable occasions that you and your guests will treasure. 

That’s why Chef4me is offering every first time user who books a chef on the app for the first time a 10% OFF discount on their first booking. Create an unforgettable experience for your guests and family now by downloading the app on your app store and book away.

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Author

  • Jay is a creative and innovative spirit with a flair for coming up with engaging and helpful lifestyle content. On his happy days, he can spend his whole day making sumptuous delicacies while on the anxious days, he sleeps it out.

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